Frequently Asked Questions
We know getting your vehicle repaired after an accident can feel overwhelming - that’s why we’ve made it easy to find the answers you need.
Whether you’re wondering how insurance claims work, how long repairs take, or what to expect when you bring your vehicle to our shop, you’ll find straightforward answers here.
Our goal is to help you feel informed, confident, and supported every step of the way.
What is Collision Repair
Collision repair is the process of fixing damage to a vehicle that has been caused by an accident. This may include repairing the body, frame, and exterior components of the car.
What is the Collision Repair Process?
The auto body repair process begins with assessing the damage to the vehicle. Once the damage has been assessed, a plan is created to repair the car. The repair plan may include repairing the damaged parts or replacing them with new parts. After the plan is approved, the repairs begin.
How long will the repair take?
The length of the repair process will vary depending on the extent of the damage. Some damages may be more extensive and take longer to repair than others. Other factors include:
- Parts being unavailable
- Damage being more extensive than initially thought
- Weather conditions
Once we assess the damage, we’ll be able to give you a better idea of when your car will be completed.
What do I do While My Car is in the Shop?
While your car is in the shop, we have a couple of ideas of how you can continue to get around:
- Contact your insurance company and report the accident
- Rent a car or find alternative transportation
- Ask to ride with a friend or family member
Is auto body work covered by my car insurance policy?
Yes, most auto body repair is typically covered by car insurance policies. However, it is important to check with your insurance company to make sure you are fully covered.
